On-Site Waiting Queuing Analysis for Bossanova Chain Restaurant
Abstract
We have proposed an on-site waiting queuing model and take the data from Bossanova chain restaurant as a real-world example to verify the model. We study the performance of utilization, queue length of waiting time, and the probabilities of potential customers to balk. The simulation result helps to improve the quality of services for Bossanova chain restaurant by considering the relationship between restaurant capacity for customers, the queuing length and the probabilities of potential customers to balk.
Full Text: PDF DOI: 10.15640/jlis.v6n1a1
Abstract
We have proposed an on-site waiting queuing model and take the data from Bossanova chain restaurant as a real-world example to verify the model. We study the performance of utilization, queue length of waiting time, and the probabilities of potential customers to balk. The simulation result helps to improve the quality of services for Bossanova chain restaurant by considering the relationship between restaurant capacity for customers, the queuing length and the probabilities of potential customers to balk.
Full Text: PDF DOI: 10.15640/jlis.v6n1a1
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